FAQ
Frequently Asked Questions
Can I Buy Bootsie's Botanicals Products in Person?
Yes! Follow us on Instgram @bootsies.botanicals to see where we'll be!
Local Pickup
Can't wait to get your order? We offer free local pickup & will send an email to let you know once your order is ready. If for some reason you decide to change your order to local delivery you will be charged the $5 delivery fee or if you decide to have your package shipped you will be charged the total shipping cost.
Local Delivery
For only $5 we will deliver to anyone in a 5 mile radius of Lake Stevens, WA for orders over $50.
Will the Temperature Affect My Products?
Yes! Any excessive cold or heat could affect your products since we do not use any toxic stabilizers. We recommend storing in a cool, dry place out of direct sunlight. Do not allow any moisture into jar.
When Will My Order Ship?
We will get your order packed & shipped within 4-6 business. You will receive shipping details once your package is ready.
Return Policy
Due to the nature of our products, returns are not accepted. However, if there is an issue with your order or you'd like to cancel your online order, please reach out to us at info@bootsiesbotanicals.com immediately. Refunds and replacements are issued on a case-by-case basis. Cancelling orders is not guaranteed.
Custom Tallow Orders
We'd love to collaborate with you to create your perfect custom Tallow Balm! Prices may vary depending on what you're looking for. Please reach out to us at info@boostiesbotanicals.com to start the process.
Custom Tallow Options:
- Size: 2oz or 4oz
- Balm or Whipped
- Scent: basic (unscented) or infused with organic dried herbs
- Carrier Oil: 100% pure PNW Emu oil or Organic Jojoba oil
Any other questions? Please email us at info@bootsiesbotanicals.com